Privacy Policy

Last updated: April 14, 2026

Await Surrogacy, LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and your choices when you visit our website, complete intake forms, or contact us by phone, email, or text.

1. Information We Collect

We may collect:

  • Contact details: name, email address, phone number, mailing address

  • Application and intake details: information you provide as an intended parent or surrogate (for example, background, preferences, and other details requested on forms)

  • Service and communication history: messages and notes related to your inquiries and our work together

  • Billing information: limited payment-related information as needed to process payments (handled securely, often by third-party processors)

  • Website usage data: IP address, browser or device type, pages visited, and basic analytics data collected via cookies or similar technologies

Any health or sensitive personal information you share is treated with appropriate confidentiality and care.

2. How We Use Your Information

We use your information to:

  • Review and process applications from intended parents and surrogates

  • Communicate with you about your inquiry, application, or services

  • Coordinate introductions, services, and support throughout the surrogacy journey

  • Manage scheduling, billing, and basic business operations

  • Maintain, secure, and improve our website and online forms

  • Comply with legal, regulatory, and professional obligations

We do not sell your personal information.

3. Text Messaging (SMS) and A2P Compliance

If you provide your mobile number and opt in to SMS/text messages, we may text you to:

  • Confirm and remind you of calls, meetings, or key steps

  • Share important updates related to your application or services

  • Respond to questions you send us

You can opt out of SMS at any time by following the instructions in the message (for example, replying STOP) or by contacting us.

A2P-SMS Compliance Statement:
No mobile information will be shared or sold with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Online Tracking

Our website may use cookies and similar technologies to:

  • Remember basic preferences

  • Collect simple analytics to understand how the site is used and improve it

You can usually manage cookies in your browser settings. If you disable cookies, some features may not work as intended.

5. How We Share Information

We share information only when reasonably necessary, including:

  • Service providers: trusted vendors who help operate our website, forms, email/SMS services, data hosting, and payment processing. They may use your information only to provide these services to us and must protect it.

  • Professional partners or advisors: attorneys, counselors, or other professionals involved in your journey, when appropriate and consistent with our services and applicable law.

  • Legal or safety reasons: when required by law, regulation, court order, or to protect the rights, safety, or property of you, us, or others.

  • Business changes: if our business is involved in a merger, acquisition, or similar transaction, your information may be transferred as part of that process.

We do not share your mobile text messaging opt-in data or consent with any third parties, as stated above.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no system is completely secure, and sending information (including online or by email) is at your own risk.

We keep your information only as long as needed to:

  • Provide and document services

  • Comply with legal, regulatory, and record-keeping requirements

When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Your Choices and Rights

You may:

  • Request that we update or correct your contact or basic information

  • Request access to certain information we maintain about you, subject to applicable law

  • Opt out of marketing emails (if any) by using the unsubscribe link or contacting us

  • Opt out of SMS as described above

Depending on your location, additional privacy rights may apply under local law.

8. Third-Party Sites and Tools

Our website may link to or use third-party sites or tools (for example, intake forms, scheduling, or payment platforms). These third parties have their own privacy policies and practices, which we do not control. We encourage you to review their privacy policies before submitting information to them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. Your continued use of our website or services after any update means you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Await Surrogacy, LLC
101 Upland Dr
Easley, SC 29642